Service

Scheduled maintenance

Clogged filters, dirty heat exchangers or a blocked condensate drain noticeably reduce efficiency, increase noise and electricity use and can eventually lead to a breakdown.

Solution

We carry out periodic maintenance of MITSUBISHI ELECTRIC heat pumps, air conditioners and Lossnay ventilation units following the manufacturer's recommendations: we clean indoor and outdoor units and check the condensate system, electrical connections and operating parameters. Users may clean filters themselves following the manual; refrigerant and electrical work is for specialists only.

Process

BookingBook maintenance via the service page or your MY EKO2 account.
CleaningWe clean filters, the indoor heat exchanger, the fan and the outdoor unit.
InspectionWe check condensate drainage, electrical connections, operating pressures and temperatures.
RecommendationsWe report any defects found and propose solutions.
Service recordMaintenance is recorded in the unit's service history.

What determines the price

  • Number and type of units
  • Degree of contamination
  • Outdoor unit accessibility (height, roof)
  • Filters or other parts to be replaced
  • One-off or recurring maintenance

How 3D works

See how 3D works

Interactive model: rotate, zoom, click on components.

Quick enquiry

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FAQ

What can I do myself?

Following the manual you can clean the indoor filters and keep the outdoor unit clear of snow and leaves. Do not attempt refrigerant, electrical or pressure work yourself.

Why does my heat pump heat less after a year?

The most common cause is clogged filters and a dirty heat exchanger. Clean the filters first following the manual; if that doesn't help, book maintenance.

How often is maintenance needed?

It depends on the unit, its environment and how intensively it is used. We state the recommended interval at handover and record it in your account.

Start your climate project

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